Donor Relations Associate

This is not just a job opportunity, this is an opportunity to transform lives!

Summary

The Donor Relations Associate (DRA) will support the donor relations goals by focusing on cultivation, stewardship, and follow-through strategies. The DRA will thank and encourage donors to support the ministry of BLI and invite donors to further expand their engagement. The Donor Relations Associate will work independently within a team structure. The DRA must appreciate and highly enjoy talking with people over the phone and appreciate and value the process of building relationships over the phone, email, text messaging, and virtual visits. As we engage with younger donors, the Donor Relations Associate will learn, embrace, and implement new outreach technological methods.

Bible League International serves the under-resourced Church with Bibles and training to transform lives worldwide through God’s Word! Our team is excited about God’s calling on our ministry and serves Him in His mission for the world, with commitment and joy. We hope you will consider His leading in using your God-given gifts and abilities to help fulfill the Great Commission in serving at Bible League International! For more information about Bible League International, visit https://www.bibleleague.org/. Also take a moment and view our careers video to learn more about our culture through our staff at Bible League.

Duties

  1. Passionately and effectively articulate the vision, mission, and funding needs of Bible League International to selected individuals, churches, and businesses.
  2. Responsible for thanking, affirming, and upgrading donors that give between $750 and $999 annually.
  3. Develop a donor relations connection assignment transition plan. Collaborate with the appropriate donor relations team member and coordinate donor connection transition plans for those donors that move further along the donor engagement path.
  4. Manage small Mid-level caseload of up to 250 donors. Affirm and invite donors to support the work of Bible League International by utilizing some aspects of the moves management cultivation strategy (communicate, ask, thank, and report) using phone, text, and email outreach strategies.
  5. Based on the donors’ passions, invite donors to support the work of Bible League International by utilizing the moves management cultivation strategy (identify, research, communicate, involve, ask, thank, report).
  6. Serve donors by encouraging them, as appropriate, of stewardship principles, including estate planning opportunities. Refer and connect donors to our Director of Planned Giving to explore the estate planning services offered by Bible League International.
  7. Proficiently navigate, analyze, and effectively use the CRM, Chorus, Connect systems and other Advancement/Donor Engagement reports.
  8. Develop a donor relations connection assignment transition plans and collaborate with appropriate donor relations team member and coordinate donor connection transition plans.
  9. As assigned (may or may not be based assigned territory) answer prospective and donor inquires sent to the email or similar platforms, as well as calls received to the DPR phone line.
  10. Minister to donors as appropriate and as led by the Lord via prayer, fellowship and encouragement, and scripture engagement.
  11. Meet or exceed the performance standards as outlines in the personalized Performance Measures document.
  12. Attend and actively participate in the U.S. Ministry Team, Donor Relations Team, DRM Team, and one-on-one meetings.
  13. As requested, assisted the Director of US Ministry Engagement with Mission Experience and Engagement initiatives

Organizational Relationships

Responsible to: Director of US Ministry Engagement
Works collaboratively with: Donor Relations Team

Qualifications

  1. Must be a Christian, having a personal relationship with Jesus Christ. Must also agree with our statement of faith and conduct his/herself in a Christ-like manner.
  2. Possess a minimum of 1 year of successful fundraising experience for a nonprofit or charitable organization, or equivalent experience in a related field such as field sales or territory management.
  3. Associate degree required
  4. Must feel comfortable and willing to pray with and for donors. Must have a solid and active personal devotional life with God, and an ability and willingness to provide encouragement.
  5. Must enjoy making phone calls and connecting with donors through meaningful conversations
  6. Tolerant of varying theological viewpoints, and able to view all believers as brothers and sisters in Christ.
  7. Strong organizational and time management skills. Planning, implementation, follow-through, and consistency is required. Required skills – Phone skills: ability to ask open-end questions, ability to listen for key information, , and speak clearly and comfortably on the phone.  Leaving great messages is key! Email/Texting Messaging Skills:  Able to convey emotion through short and impactful email exchanges. Organizational Skills:  Track and recording information is critical. Strong balance of communication, execution, and administration. Facilitation Skills:  Being curious and asking great questions to discover more about the donor.
  8. Open to learning and adapting to new technologies that will help increase donor connectivity. Working knowledge of Microsoft Office  (Word, Excel, Outlook, Teams).  Other applications like WebEx, Studio Enterprise, Jabber, DialPad and social media.  Basic administration skills – data entry, mail merger, typing, and using filter and sorting features on Excel are necessary.
  9. Displays competency in the core competencies necessary to fulfill the position:
  • Via Connect and Chorus, regularly focus on learning the ministry and finding needs to share with donors to be able to communicate clearly and effectively the mission, vision, and daily ministry of Bible League International
  • Ability to discern and identify donors’ interests and giving capacity and present an aligning project/ministry need
  • Ability to cultivate relationships (primarily through phone conversations) with donors
  • Ability to articulate clear, direct requests for financial support
  • Ability to create, implement and manage moves management cultivation and stewardship plans for donors in assigned territory donors across a large geographic territory
  • Driven and comfortable communicating over the phone. This is extremely important as the majority of donor relations outreach is done over the phone.

Standards of Performance

  1. Must be a Christian, having a personal relationship with Jesus Christ. Must also agree with our Statement of Faith and conduct him/herself in a Christ-like manner.
  2. In day-to-day responsibilities, this position will carry out Bible League International’s core values which are:
  • Prayer – Our relationship with Jesus Christ.
  • Calling – God’s call into His work.
  • Service – Serving God and others.
  • Unity – Working together in unity.
  • Integrity – In line with God’s Word in word and deed.
  • Vision – A Christ-centered hope and perspective.

Performance Evaluations

You will meet with your manager in alignment with our fiscal year to discuss accomplishments and priorities four times per fiscal year.

Bible League International offers employees a comprehensive benefits package including a generous 401k plan. As a part of our Statement of Faith BLI champions the training and professional of our employees. If you want to learn more about this exciting role or if you would like to apply, please visit our application site here.

We consider applicants for all positions without regard to race, color, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Bible League International is a nonprofit, non-denominational, faith-based organization. Pursuant to the Civil Rights Act Section 702, the Bible League has the right to hire only candidates who agree with Bible League’s Statement of Faith and profess Jesus Christ as their personal Lord and Savior.